Privacy policy
Last updated: 12 October 2026
CadNov attaches great importance to the protection of your personal data. This page explains what data we collect, why, how long we keep it and what your rights are, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
1. Data controller
CADNOV, SARL (limited liability company) with a share capital of €2,000, registered with the Bourg-en-Bresse Trade and Companies Register under no. 913 239 554 — SIRET 913 239 554 00011 — VAT FR40913239554.
Registered office: 240 rue des Câbles de Lyon, 01000 Saint-Denis-lès-Bourg, France — Tel.: +33 (0)4 74 32 23 60.
Contact for any question about your data: sales@cadnov.fr
2. Data collected and purposes
| What you do | Data collected | Why | Legal basis |
|---|---|---|---|
| Contact form / quotation request | Name, company, email, phone, message, attached files | Answer your request, prepare a quotation | Pre-contractual measures / legitimate interest |
| Online appointment booking | Name, email, phone, appointment date | Organise the meeting (on site or video call) | Pre-contractual measures |
| Business relationship (quotations, orders, invoices) | Business contact details, billing data | Perform the contract, accounting obligations | Contract / legal obligation |
| Email prospecting (businesses) | Name, company, position, business email | Present our services to you | Legitimate interest (you can unsubscribe at any time) |
| Browsing the website | Anonymous visit statistics | Measure traffic and improve the website | Legitimate interest |
We do not collect any sensitive data and we never sell your data.
3. Recipients and processors
Your data is intended for the CadNov team. It is processed by our technical processors, solely for the purposes of the service:
- Odoo S.A. (Belgium): hosting of the website and of our management software (Odoo.sh);
- Google: anti-bot protection of forms (reCAPTCHA) and calendar (see § 8);
- Plausible Analytics (European Union): visit statistics without cookies or personal data;
- our business email provider (IONOS).
When data is transferred outside the European Union, the transfer is governed by the safeguards provided by the GDPR (standard contractual clauses of the European Commission).
4. Retention periods
- Prospects: 3 years from your last contact;
- Customers: duration of the business relationship + 3 years;
- Invoices and accounting documents: 10 years (legal obligation);
- Contact requests with no follow-up: 3 years.
5. Your rights
You have the right to access, rectify, erase, restrict and object to the processing of your data (in particular for prospecting), the right to data portability, and the right to give instructions on what happens to your data after your death.
To exercise them: sales@cadnov.fr, or by post to our registered office. We will reply within one month.
If you believe your rights are not respected, you can lodge a complaint with the CNIL (French data protection authority). Every prospecting email contains an unsubscribe link.
6. Cookies
The website only uses technical cookies required for it to work (session, language, form security). Visit statistics are measured by Plausible Analytics, without cookies and without personal data. No advertising cookie is used.
7. Security
We implement appropriate technical and organisational measures (secure HTTPS connection, restricted access, backups) to protect your data.
8. Use of Google data (calendar)
Our management software (Odoo) is connected to the Google Calendar of the manager of CadNov in order to synchronise our business appointments. This connection only accesses the events of this calendar, to display and update them in Odoo. This data is never sold, never used for advertising and never shared with third parties. The use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
9. Changes to this policy
This policy may be updated. The date of the last update is shown at the top of this page.